How to Resolve Outlook for Mac not syncing issue?

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  1. Summary
    1. What are the possible reasons behind the “Mac mail not syncing with Exchange”?
    2. Free methods to fix the “Outlook for Mac not syncing” issue
  2. An ultimate solution to tackle the “Outlook for Mac not syncing” issue
  3. Wrapping up
  4. FAQs
Summary: Outlook for Mac not syncing issues can be noticed when you are not getting the updated emails. It can restrict several Outlook functionalities. So, to avoid this issue, the blog will provide you with all the necessary information & equip you with the best possible approaches for easy troubleshooting. For an instant & error-free solution, you can use advanced tools like Recoveryfix OLM to PST converter.

Don’t worry if you are one such user!! Here, you will get all the important info about this concern and different methods to resolve the issue with ease. Follow this easy guide to use Outlook for Mac smoothly.

What are the possible reasons behind the “Mac mail not syncing with Exchange”?

Here are some noticed reasons for having the ‘Mac mail not syncing with Exchange’ issue. Check them one by one.

  • Corrupted cache of Mac Outlook.
  • Improper hardware or software settings.
  • Insufficient storage space in Outlook for Mac.
  • Improper internet connection on your local system.
  • Incorrect account credentials can also lead to this issue.
  • Connectivity issues between Exchange Server & email provider.
  • Corrupted Outlook profile or outdated version of Outlook for Mac.

Before fixing the “Mac Outlook not syncing issue,” Try basic checks!

Sometimes, these issues arise due to some minor overlooked mistakes. Here, we have mentioned some checks that might be helpful to tackle the issue.

  • Verify all the required credentials like email ID & password.
  • Make sure that you are working on the proper internet connection.
  • Check all the computer peripherals once you experience this issue.
  • Update or reinstall the Outlook for Mac application to the latest versions.
  • Try to clear the cache files by accessing the Properties > General > Empty cache options.

Free methods to fix the “Outlook for Mac not syncing” issue

As per the extensive research, we have gone through some practical approaches that might be helpful to address the Mac Outlook not syncing issues. Follow each of them carefully to get favorable results.

Note: It is advisable to back up Outlook data on the local system to avoid further unusual mishaps.

Solution 1. Rebuild the Outlook for Mac file

The Outlook on Mac not syncing issue might occur if there is an issue with Mac Outlook database. You need to rebuild the Outlook for Mac file. Here are the steps to fix the issue using this method:

Step 1. First, close all the Outlook-related operations running on Mac.

Step 2. Click on the Outlook application + Alt Key to open the Microsoft Database Utility.

Step 3. Choose the desired Outlook profile to recreate & tap on the Rebuild option to execute the process.

Tap on the Rebuild option to execute the process

Step 4. Once the process is completed, check the status of Outlook Mac not syncing issue.

Solution 2. Utilize the Work Offline feature of Mac Outlook

In some scenarios, due to software glitches, users face additional issues related to Outlook, like Mac Outlook Calendar not syncing with Exchange. Turning Work Offline mode on or off can resolve the issue. Go through the following steps to execute the task successfully:

Step 1. Access Outlook, click on the Outlook option & enable the Work Offline mode.

Enable Work Offline mode

Step 2. Move or delete all emails in the Outbox.

Step 3. Re-access the Outlook menu & turn-off the Work Offline mode further.

Step 4. Check the status of the issue after sending the new emails.

Solution 3. Re-add the same account to fix the “Outlook on Mac not syncing” issue

It is considered one of the best approaches that has often provided successful results. In this method, you need to remove the account and re-add it. For a detailed explanation, follow the below steps:

Step 1. Launch Outlook for Mac & go to the Outlook > Preferences options.

Click on Preferences option

Step 2. Tap on the Accounts section, click on the problematic account & tap on the '-' icon to remove it.

delet problematic account

Step 3. After that, click on the '+' icon & provide the credentials of the same account to add it again.

Solution 4. Try to create a new profile & check the status of issue

It should be the last manual recourse if the above solutions are not in your favor. Here, you need to create a new profile & add the account to it. After managing profiles or identities in Outlook for Mac, try to re-access Outlook & check whether the “Mac Outlook not syncing” issue is resolved. For a complete process, go with stepwise guide:

Step 1. From the Finder section, access the Applications folder.

Step 2. Right-click on the Microsoft Outlook option & select the Show Package Contents.

Select Show Package Contents

Step 3. Launch Contents > SharedSupport, & open Outlook Profile Manager & do the required operations to fix the issue one by one:

  • Create a new profile
  • Rename a profile
  • Delete a profile
  • Change the default profile

Open Outlook Profile Manager

An ultimate solution to tackle the “Outlook for Mac not syncing” issue

The first instinct to encounter any issue is to go for the free manual methods, but they might not be supportive in all cases. Standing firmly in odd situations is possible only if you have secured or saved your data to the local system.

The same goes in this case. If the issue is due to a corrupted or damaged profile, it may create a challenging situation for users to resolve. It can also lead to situations like data loss. Hence, going for the backup solution is recommended as it secures your data & provides easy accessibility even in these difficult situations.

Due to limitations of manual methods, professionals prefer to use advanced OLM to PST converter options over manual ones. Among several tools on the market, Recoveryfix Converter for OLM stands out as the best option due to its effective features & 24*7 customer support.

With its user-friendly interface, users can perform conversion of OLM files of any number & size to many formats such as PST, MSG, PDF, etc. Its advanced filters & high-end algorithms make it a top utility to handle all the OLM-related issues like Outlook is not working on Mac and more.

Wrapping up

The “Outlook for Mac not syncing” issue highlights several shortcomings that Outlook for Mac is going through. This detailed guide has covered all the aspects required to handle the issue effectively with the solutions provided. We have also discussed how the advanced recommended solution helps to tackle any Mac related issues with ease.

FAQs

Q1- What are the methods helpful in the “Outlook Mac not syncing” issue?
Turning Work Offline mode on or off, rebuilding the Mac Outlook file, and re-adding the account are some major methods to deal with the "Outlook Mac not syncing” issue.

Q1- Why is Outlook for Mac not syncing with Office 365?
Network errors, email profile deletion, and software glitches are the significant reasons behind experiencing the "Outlook for Mac not syncing with Office 365" issues.