Fix Windows Live Mail Error ID: 0x800CCC18 – Easy Solutions!
- Introduction
- How to fix Windows Live Mail Error ID: 0x800CCC18 manually?
- Solution 1. Disable Secure Password Authentication (SPA) in Windows Live Mail
- Solution 2. Verify email server Settings of the configured account
- Solution 3. Disable Third-Party Antivirus or Firewall systems temporarily
- Solution 4. Repair Windows Live Mail Installation file
- Solution 5. Access your mailbox content via web portal
- What is the permanent solution to resolve error 0x800CCC18 in Windows Live Mail?
- Closing Remarks
- Clearing Your Doubts with FAQs
Nothing is more frustrating than encountering Windows Live Mail Error ID: 0x800CCC18 while sending or receiving an important email message. Users noticed that the error commonly appears when Secure Password Authentication (SPA) is enabled or due to misconfigured email settings.
If you are tired of seeing this error message and want quick solutions to fix it, then we will be your guide. This blog will walk you through easy and step-by-step solutions to get your Windows Live Mail back to normal again.
Why am I getting Windows Live Mail Error 0x800CCC18?
This error usually occurs due to authentication issues or incorrect email configuration settings. But there are other minor issues that could be behind this frustrating error.
- An outdated version of Windows Live Mail may lead to compatibility issues with your email server and trigger the error.
- Windows Live Mail will fail to establish a connection with misconfigured Incoming/Outgoing Server Settings (IMAP, POP3, or SMTP). As a result, this error occurs.
- Firewall or antivirus software can block email connections by identifying them as threats and disrupting mail operations.
- A damaged or corrupted email profile in Windows Live Mail can cause authentication failures that lead to this error.
- Internet Service Providers (ISPs) block specific email ports that prevent Windows Live Mail from properly communicating with your mail server.
How to fix Windows Live Mail Error ID: 0x800CCC18 manually?
There is no specific or solid solution to this issue, as it arises for various reasons. However, you can try the following workarounds to resolve Error 0x800CCC18 in Windows Live Mail if any of the mentioned causes are responsible.
Solution 1. Disable Secure Password Authentication (SPA) in Windows Live Mail
Windows Live Mail primarily uses Secure Password Authentication to authenticate email accounts of different email providers configured through IMAP, POP3, or SMTP configurations. However, most email providers don't require SPA; thus, disabling it might resolve the issue.
Step 1. Open Windows Live Mail application in your system.
Step 2. Click on Accounts > Properties for the affected email account.
Step 3. Navigate to the Servers tab, uncheck Log on using Secure Password Authentication (SPA), and click Apply. Then, tap on the OK option.
Step 4. Restart Windows Live Mail and try to send or receive emails.
Solution 2. Verify email server Settings of the configured account
Sometimes, incorrect email settings can cause authentication errors in Windows Live Mail. Check whether the email configuration details are entered correctly or not using the following process.
Step 1. Launch Windows Live Mail and go to Account Settings.
Step 2. Verify and update the following details:
- Incoming Mail Server (IMAP/POP3): Check the settings of your email provider.
- Outgoing Mail Server (SMTP): Make sure it matches the recommended configuration.
- Use SSL/TLS encryption if your email provider requires it.
Step 3. Save changes and restart Windows Live Mail.
Step 4. This will resolve the issue if it occurs due to incorrect email settings.
Solution 3. Disable Third-Party Antivirus or Firewall systems temporarily
Security software like antivirus or firewall systems may block email connections. Check out the given instructions to check the issue.
Step 1. Disable your antivirus or firewall system temporarily.
Step 2. Restart Windows Live Mail and check if the issue persists.
Step 3. Add Windows Live Mail to the whitelist if disabling the security software resolves the issue.
Step 4. Now, enjoy your email communication as before.
Solution 4. Repair Windows Live Mail Installation file
Sometimes, we mistakenly delete necessary files which corrupts the program files of Windows Live Mail application. Repairing the program file might fix the Windows Live Mail Error ID: 0x800CCC18 error.
Step 1. Open Control Panel and go to Programs and Features.
Step 2. Locate Windows Essentials under the Programs and Features section.
Step 3. Click on the Repair option and follow the on-screen instructions to continue further.
Step 4. Restart your computer and check if the error is resolved or not.
Solution 5. Access your mailbox content via web portal
Try using your email account in the web portal via browser if none of the above solutions work for you. However, it will not resolve the issue, but you can access your important emails to get the job done.
Step 1. Go to webmail login portal of your email provider.
Step 2. Enter your account credentials to log in. Then, check if you can send/receive emails.
Step 3. If webmail works fine, then the issue is with Windows Live Mail settings.
What is the permanent solution to resolve error 0x800CCC18 in Windows Live Mail?

As you can see in the above image, Windows Live Mail has become an obsolete email client with the introduction of Outlook application. Due to the end of support from Microsoft, users didn’t get any further updates, which can lead them to face several issues related to their Windows Live Mail. In that case, the permanent solution is to switch to a modern and reliable email client for better performance and efficiency.
For this, you have to export emails from Windows Live Mail to Outlook application. Advanced solutions like Recoveryfix EML to PST software can help you in this transition. Easy-to-use interface of EML to Outlook PST converter software simplifies the whole migration process, even for novice users. In addition to that, the software provides you with advanced filtering options to sort the specific mailbox data.
Closing Remarks
We hope this guide has helped you fix Windows Live Mail Error ID: 0x800CCC18. By disabling SPA, verifying email settings, and checking security software might help you to resolve this issue. If you are facing the problem continuously, then consider upgrading to an email client for better email communication services and security.
For this purpose, you can take the assistance of the recommended solution. It also helps you to export contacts from Windows Live Mail to Outlook 2016 or any other version with ease.
Clearing your doubts with FAQs
Q1- How do I fix 0x800CCC18 Windows Live Mail Windows 10?
Ans- The 0x800CCC18 error occurs due to authentication issues. To fix it, try disabling secure password authentication, verifying email server settings, repairing the installation file, or updating your Windows Live Mail application.
Q2- What causes a Windows Live Mail authentication error, and how can I resolve it?
Ans- he authentication error often occurs due to incorrect login credentials or outdated settings. You can check your email server settings or disable SPA for the affected email account to resolve the error.
Q3- How do I fix a secure password authentication error in Windows Live Mail?
Ans- Disable SPA in account settings and reconfigure your email account with the correct server details to resolve the issue. It may not be supported by email providers anymore, which makes it obsolete for users.
Q4- Why am I experiencing email login issues in Windows Live Mail?
Ans- Login issues can arise due to incorrect passwords, outdated app settings, or server problems. Reset your password, update server settings, and check if your email provider doesn't impose any restrictions.
Q5- What are the best ways for troubleshooting Windows Live Mail errors?
Ans- You can start by checking your internet connection, updating account settings, disabling SPA, and reinstalling Windows Live Mail if necessary. Also, make sure your email provider supports the required configuration.